Information We Collect

When you reach out to us for corporate floral designs or gift services, we gather information you choose to share. This includes your name, business name, email, phone number, delivery addresses, and any specific preferences for your floral needs. We also collect payment details when placing orders, though processing is securely handled by our payment partners.

For corporate clients, we may collect extra business details like company registration information, preferred delivery timelines, and budget needs to tailor our services accordingly.

When you visit our site, we automatically gather technical data such as IP address, browser type, device details, and navigation patterns. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We mainly use your information to process orders and ensure excellent service. This covers order processing, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also analyze data to enhance our offerings and website experience, helping us identify the most valuable corporate floral services for our clients and better serve the business community in United Kingdom.

Information Sharing and Disclosure

Cascade Grove Press respects your privacy and does not sell your personal data to third parties. We only share information when needed to deliver our services or when required by law.

We may share essential data with trusted service partners who assist in running our business, including delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your information and use it solely for the services they supply.

We may disclose information when required by law, a court order, or a governmental request. We may also share it to protect our rights, property, safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards. This encompasses secure storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we employ robust security measures, no internet transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You have significant rights over your personal data. Subject to applicable laws, you may be able to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details provided at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can manage cookie permissions in your browser settings. Keep in mind that turning off some cookies might impact how the site works. For more detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only Cascade Grove Press and its site. We are not liable for the privacy practices of third-party sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend checking this policy now and then to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.